Massage Groups » massage contracts http://massagegroups.com Networking site for massage professionals and students Sun, 28 Dec 2008 23:16:31 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 What is your cancellation policy? http://massagegroups.com/2008/12/27/what-is-your-cancelation-policy/ http://massagegroups.com/2008/12/27/what-is-your-cancelation-policy/#comments Sat, 27 Dec 2008 19:20:21 +0000 admin http://massagegroups.com/?p=25 I had a recent round table discussion with other massage therapists about their cancellation policies and I found most, if not all, of their policies to be too lenient. Perhaps it’s just me, but I think any notice less than a week, and maybe 9 or 10 days if there is a weekend notification to be right. Many therapists I know ask for a 24 hour notice, and I think that is too little.

I am sticking to my guns as of now, cancel within 7 business days and no charge for rescheduling, but any less notice than that and I may find it harder to book that time with another client, so I am currently charging a 50% cancellation fee if it;s not done within that time frame, and if it is not canceled within 48 hours of the session, then 100% is expected.

Am I being too stringent with this? Does anyone else use a similar policy?

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